This privacy policy explains to you the nature, scope and purpose of the processing of personal data within our online presence and the associated website, functions and content. With regard to the terms used, such as “processing” or “person responsible”, we refer you to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Person in charge

PALETTEN SERVICE Hamburg AG
Blohmstrasse 31
21079 Hamburg
Phone +49 (40) 79 00 40-0
Fax +49 (40) 79 00 40-30

Board

Ingo Mönke (Chairman of the Executive Board)
Guido Mönke (Chairman of the Supervisory Board)
Heiko Mönke

Commercial Register Hamburg HRB 89086
VAT ID No: DE 118 603 834

Data protection officer

Mauß Datenschutz GmbH, Neuer Wall 10, 20354 Hamburg, Germany, is responsible for professional data protection. You can reach our data protection officer by post or by telephone: +49 40 999 99 52-0 or by e-mail: datenschutz@datenschutzbeauftragter-hamburg.de.

Homepage

Types of data processed:

– Inventory data (for example, names, addresses)
– Contact data (e.g. e-mail, telephone numbers)
– Content data (e.g. text input)
– usage data (e.g. websites visited, access data)
– Meta/communication data (e.g. device information, IP addresses)

Categories of data subjects

Visitors and users of the online offer (hereinafter referred to collectively as “users”).

Purpose of processing

– Provision of the online offer, its functions and contents
– Answering contact requests and communicating with users
– safety precautions
– Reach measurement/Marketing

Applicable legal bases

In accordance with Art. 13 GDPR we inform you about the legal basis of our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing in order to fulfil our services and carry out contractual measures as well as answer inquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing in order to fulfil our legal obligations is Art. 6 para. 1 lit. c GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Art. 6 para. 1 lit. f GDPR. Art. 6 para. 1 lit. d GDPR serves as a legal basis in the event that vital interests of the data subject or another natural person necessitate the processing of personal data.

Safety precautions

Taking into account the state of the art, the implementation costs and the type, extent, circumstances and purposes of the processing as well as the different probability of occurrence and severity of the risk for the rights and freedoms of natural persons, we take appropriate technical and organisational measures in accordance with Art. 32 GDPR to ensure a level of protection appropriate to the risk. In particular, these measures include ensuring the confidentiality, integrity and availability of data by controlling the physical access to the data as well as the access, input, transmission, securing the availability and separation of the data. We have established procedures to ensure the protection of data subjects’ rights, the deletion of data and the reaction to data threats. Furthermore, we already take into account the protection of personal data, or the selection of hardware, software and processes, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 GDPR).

Cooperation with contract processors and third parties

Insofar as we disclose data to other persons and companies (contract processors or third parties) within the scope of our processing, transfer them to them or otherwise grant them access to the data, this shall only take place on the basis of legal permission (e.g. if a transfer of the data to third parties, such as payment service providers, pursuant to Art. 6 Para. 1 lit. b GDPR is necessary for the performance of the contract), if you have consented to this, if a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.). If we commission third parties with the processing of data on the basis of a so-called “order processing contract”, this is done on the basis of Art. 28 GDPR.

Rights of data subjects

You have the right to request confirmation as to whether the data in question will be processed and to be informed of this data and to receive further information and a copy of the data in accordance with Art. 15 GDPR. In accordance with art. 16 GDPR, you have the right to request the completion of the data concerning you or the rectification of inaccurate data concerning you. Pursuant to Art. 17 GDPR, you have the right to demand that the data concerned be deleted immediately or, alternatively, to demand that the processing of the data be restricted pursuant to Art. 18 GDPR. You have the right to demand that the data relating to you which you have provided to us be received in accordance with Art. 20 GDPR and that it be transferred to other responsible parties. Furthermore, pursuant to Art. 77 GDPR, you have the right to file a complaint with the competent supervisory authority.

Right of withdrawal

You have the right to revoke consents granted pursuant to Art. 7 para. 3 GDPR with effect for the future.

Right of objection

In accordance with Art. 21 GDPR, you may object to the future processing of the data concerning you at any time. In particular, you may object to the processing of your data for the purposes of direct marketing.

Cookies and right to object to direct advertising

Cookies” are small files that are stored on users’ computers. Various data can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after the user’s visit to an online service. Cookies that are deleted after a user leaves an online offer and closes his browser are referred to as temporary cookies or “session cookies” or “transient cookies”. The content of a shopping cart in an online shop or a login status, for example, can be stored in such a cookie. Cookies are referred to as “permanent” or “persistent” and remain stored even after the browser is closed. This allows, for example, the login status to be saved if the user visits it after several days. In addition, the interests of users who are used for range measurement or marketing purposes can be stored in such a cookie. Cookies that are offered by providers other than the responsible person who operates the online service are called “third party cookies” (otherwise, if they are only their cookies, they are referred to as “first party cookies”). We may use temporary and permanent cookies and explain this in our privacy policy.
fe_typo_user
This cookie is a standard session cookie from Typo3, the content management system of this website. This basic cookie is necessary; it allows the website to recognize you and keep your session open.
The fe_typo_user cookie is valid until the browser is closed.
__utma
The main information is stored in this cookie to track visitors. In this cookie, a unique visitor ID, the date and time of the first visit, the time at which the active visit is started and the number of all visitors a unique visitor has made on the website are stored.
The __utma cookie is a permanent cookie and is valid for two years. With each new visit, the expiration date is updated. The cookie can also be completely deleted by manual removal.
__utmb
In this cookie, Google Analytics remembers whether a visit has expired and how deeply a visitor moves on the site. It stores the number of page views within the current visit and the start time of a visitor’s current visit.
The __utmb cookie is a session cookie (temporary) and is valid for 1 day. Each page view updates this.
__utmc
This cookie is a thing of the past and is no longer used by Google Analytics. For backward compatibility of pages that still use the urchin.js tracking code, this cookie is still written and expires when the browser is closed. However, this cookie does not need to be considered when debugging and using the new ga.js tracking code.
The __utmc cookie is valid until the browser is closed.
__utmt
This cookie is set by the Google Analytics service and is used to analyse data traffic on our website. It is used to limit the request rate.
utmz
This cookie is the visitor source cookie. It contains all visitor sources information of the current visit, including information provided via campaign tracking parameters. This cookie also stores whether the visitor source of the last visit was different from the current one. If no information about the visitor source can be determined, the cookie is not modified. In this way, Google Analytics can assign visitor information such as conversions and e-commerce transactions to a visitor source. The cookie does not contain any historical information about past visitor sources.
The __utmz cookie is a persistent cookie. It has a validity period of 6 months and is only changed or updated when a visitor’s source changes.
If necessary, users can deactivate the storage of cookies on the computer in the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer. A general objection to the use of the Coo-kies used for the purposes of online marketing can be explained for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/ . In addition, cookies can be saved by deactivating them in the browser settings. Please note that the exclusion of cookies may lead to the Fun

Erasure of Data

The data processed by us will be deleted or their processing restricted in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. If the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons. According to legal requirements in Germany, the data is stored for 10 years according to §§ 147 Abs. 1 AO, 257 Abs. 1 No. 1 and 4, Abs. 4 HGB (German Commercial Code) (books, records, management reports, accounting documents, commercial books, documents relevant for taxation, etc.) and 6 years according to § 257 Abs. 1 No. 2 and 3, Abs. 4 Commercial Code.

Contractual services

We process the data of our contractual partners and interested parties as well as other clients, customers or contractual partners (uniformly referred to as “contractual partners”) in accordance with Art. 6 Para. 1 lit. b. GDPR in order to provide you with our contractual or pre-contractual services. The data processed, the type, scope and purpose and the necessity of their processing are determined by the underlying contractual relationship. The processed data includes the contact data (e.g. e-mail addresses and telephone numbers) as well as (preliminary) contract data (e.g., desired services, names of contact persons). We do not process special categories of personal data. We process data which are necessary for the justification and fulfilment of the (pre-)contractual services and point out the necessity of your information if this is not obvious to the contractual partners. Disclosure to external persons or companies will only take place if it is necessary within the framework of a (preliminary) contract. The data will be deleted if the data is no longer required for the fulfilment of contractual or statutory care obligations and for the handling of any warranty and comparable obligations. In this case, the statutory obligations to retain data apply.

Contact us

When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user’s details will be processed for the purpose of processing the contact enquiry and processing it in accordance with Art. 6 Para. 1 lit. b) GDPR. User data can be stored in a customer relationship management system (“CRM system”) or a comparable enquiry organisation. If the requests are no longer necessary, they will be deleted by us. We check the necessity every two years. Furthermore, the statutory archiving obligations apply.

Hosting and e-mailing

The hosting services used by us serve the provision of the following services: Infrastructure and platform services, e-mail dispatch, storage space and database services, computing capacity, security services and technical maintenance services which we use for the purpose of operating this online service. In doing so, we or our hosting provider process contact data, content data, usage data, meta and communication data of customers, interested parties and visitors to this online service on the basis of our legitimate interests in the efficient and secure provision of this online service in accordance with Art. 6 Para. 1 lit. f GDPR in conjunction with Art. 6 Para. 1 lit. f GDPR. Art. 28 GDPR (conclusion of an order processing contract).

Collection of access data and log files

We, and/or our Hosting provider, raise on basis of our entitled interests in the sense of the art. 6 Abs. 1 lit. f. GDPR collects data on each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, downloaded files, date and time of access, browser type including version, the user’s operating system, referrer URL (the linked page from which our site was accessed), IP address and the requesting provider. Logfile information is stored for a maximum of 7 days for security reasons (e.g. to investigate abuse or fraud) and then deleted. Data, the further storage of which is necessary for evidence purposes, is excluded from deletion until the respective incident has been finally clarified.

Google Analytics

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. of the German Civil Code), we hereby grant you a licence to use our website. GDPR) we use Google Analytics. Google Analytics is a web analysis service of Google LLC (“Google”). Google uses cookies, which store information generated by the cookies about the use of the online offer by the users. This information is usually transferred to a Google server in the USA and stored there. Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Google will use this information on our behalf to evaluate the use of our online offer by users. Also in order to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the Internet. Here pseudonymous use profiles of the users can be provided from the processed data. We use Google Analytics only with activated IP anonymization. The IP address of the user is thus shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. In special exceptional cases, the full IP address is transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user’s browser is not merged with other Google data. By setting your browser software accordingly, users can prevent cookies from being saved. Furthermore, users can prevent Google from collecting the data generated by the cookie and relating to their use of the online service and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en Further information on data use by Google, setting and objection options can be found in Google’s data protection declaration (https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adsset-tings.google.com/authenticated). After 14 months the personal data of the users will be deleted or anonymized.

Youtube

We integrate the videos of the platform “YouTube” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/pri-vacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Maps

We integrate the maps of the service “Google Maps” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. In particular, processed data may include users’ IP addresses and location data, which may not be collected without their consent (usually as part of your mobile device settings). The data can be processed in the USA. Privacy Policy: https://www.google.com/policies/privacy/ Opt-Out: https://adssettings.google.com/authenticated

Google Fonts

We integrate the fonts (“Google Fonts”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Encrypted transmission

The data which we collect on our homepage is transmitted to us exclusively in encrypted form. The same applies to the delivery of our websites. Even in the case of an unencrypted call by you, the response from our web server is already encrypted.

Transmission of personal data to non-EU countries, server location

With the exception of the above-mentioned transmissions to Google as part of the use of Google Fonts, we do not transmit any personal data to non-European countries. The location of the web servers we use is the European Union.